Sector: Contact center / BPO

Member Since, December 24, 2025

About Me

  • Career Level  Manager
  • WFM Function  End to End WFM
  • Notice Period  0-30 days

About me

Seeking assignments which are suitable for my profile.  An individual intending to build a challenging career with a leading organization to explore my innovative talents.

 EDUCATIONAL QUALIFICATION:

 Bsc (Biochemistry) (Vinayaka Missions University 2010 – 2013 Batch with 63.5%.

 HSC (CBSE) from Jawahar Navodaya Vidyalaya School, Pondicherry, in 2007 with 63.5%

 SSLC (CBSE) from Jawahar Navodaya Vidyalaya School, Pondicherry, in 2005 with 69.4%

  

EXPERIENCE:                             

 CSA – Sparsh BPO Service in Puducherry in 2009-2011.

 RTQM through IJP in 2011-2013.

 ACC – Aircel Ltd in Puducherry – CSD in 2013-2014.

 WFM Specialist – Scheduling-Sutherland global Services in 2014-2016.

 WFM Sr. Specialist – Scheduling-Sutherland global Services 2016-2020.

 WFM Sr. Assoc-Workforce Planning Sutherland global Services 2020-2021.

 WFM Lead – Scheduling – Sutherland global Services 2021- 2022.

 Associate Manager-Resource Planning – Sutherland global Services 2022 Nov- Till now.