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Planning Analyst, Workforce Management
Sector: Contact center / BPO
Member Since, December 24, 2025About Me
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Career Level Supervisor/Lead
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Notice Period 30-60 days
About me
Results-driven Workforce Management professional with an overall 4+ years of experience
in capacity planning, forecasting, headcount management, and data-driven decision-making.
Adept at collaborating with cross-functional teams to drive strategic workforce initiatives.
Skilled in advanced Excel, SQL, and process automation to optimize efficiency and costeffectiveness. Proven ability to enhance operational performance through data analytics
and strategic planning.